Privacy Policy

Personal Information

We collect information you provide directly to us, such as when you create an account, use our services, or contact us for support.

• Name and email address
• Account credentials
• Design preferences and project details
• Communication records with our support team

Usage Information

We automatically collect certain information about your use of our services, including:

• Device information and browser type
• IP address and location data
• Usage patterns and feature interactions
• Performance and error logs

Design Content

When you use our AI design services, we may collect and process:

• Uploaded images and design files
• Text prompts and design instructions
• Generated design outputs
• Project collaboration data

We use the information we collect to provide, maintain, and improve our services. Specifically, we use your information to:

• Process your design requests and generate AI-powered floor plans
• Personalize your experience and improve our AI algorithms
• Communicate with you about your account and our services
• Provide customer support and respond to your inquiries
• Analyze usage patterns to enhance our platform
• Ensure security and prevent fraud or abuse

We Do Not Sell Your Data

We do not sell, rent, or trade your personal information to third parties for their commercial purposes.

Limited Sharing

We may share your information only in the following circumstances:

• With your explicit consent
• To comply with legal obligations or court orders
• To protect our rights, property, or safety
• With service providers who assist in our operations (under strict confidentiality agreements)
• In connection with a business transfer or acquisition

We implement industry-standard security measures to protect your information:

• End-to-end encryption for data transmission
• Secure cloud storage with access controls
• Regular security audits and vulnerability assessments
• Employee training on data protection practices
• Multi-factor authentication for account access

You have several rights regarding your personal information:

• Access: Request a copy of your personal data
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your personal data
• Portability: Export your data in a machine-readable format
• Opt-out: Unsubscribe from marketing communications
• Restriction: Limit how we process your information

We retain your information for as long as necessary to provide our services and fulfill the purposes outlined in this policy. Specifically:

• Account information: Retained while your account is active
• Design projects: Stored according to your account settings
• Usage logs: Typically retained for 12 months
• Support communications: Kept for 3 years for quality assurance

Our services are hosted on secure cloud infrastructure. If you are located outside the United States, your information may be transferred to and processed in the United States or other countries where our service providers operate. We ensure appropriate safeguards are in place for such transfers.

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website and updating the "Last updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.